Customers
Troubleshoot Meta headsets and accessories
Many Meta Quest issues can be resolved by restarting your headset, updating software or performing a factory reset. If you are still experienceing a problem, the troubleshooting articles below may be able to help. More info: ...
How do I include the clinic logo in the report?
The clinic address and logo can be found as a header on all pages of Nesplora reports starting after the cover. This is editable and allows you to personalize the report with the clinic logo and name. It is not recommended to use the logo if it is ...
What is the Autonomy of the Meta Quest VR headset?
According to our experience, the number of assessments with the Nesplora tests that one could perform with the battery fully charged (100%) could reach approximately 6 administrations or more. Depending on the VR headset model, battery consumption ...