QUEST
Meta Quest Developer mode
To activate Developer Mode on your Meta Quest, go to the Meta applicationon your mobile phone and click on Devices (you must have the VR headset on) your headset will appear, click on developer mode and activate it. . .
How to replace the Meta Quest controller battery
How to replace the Meta Quest controller battery Slide the side cover down and replace the AA 1.5v battery
Network permissions in macOS Sequoia
If you upgraded to mac sequoia 15.x, you need to check the permissions, I'll explain below. It happens that the mac detects the applications again, uninstall one of them, right-clicking on it and selecting move to trash. then go to ...
How do I install the Nesplora System on Meta Quest 2 and 3?
How do I install the Nesplora System on Meta Quest 2 and 3? In the Quick Start guide you have all the information to install the Nesplora system. You can download it by clicking the following Link: Quick start guide - Meta Quest
How do I backup and restore?
Remember that you will have to repeat this process with each of the Nesplora applications installed on your computer. To back up data from Aquarium, Aula, Aula School, Ice Cream or Suite go to the options menu in the main window. Press the "Create ...
What happens if the Wi-Fi is interrupted during the test?
If the Wi-Fi is interrupted, the evaluation will no longer be monitored on the computer. In the case of Aquarium, Ice Cream and Suite, the patient will continue taking the test on the VR device until the evaluation is completed. In the case of the ...
I made a report with the wrong scale, how do I get the correct report by changing the age or sex data, etc. Do I lose a use when generating a new report?
Go to the patient file, click edit Modify the patient data, save the file and request the report again. Note: requesting an already generated report again does not consume additional uses.
The app does not connect to the VR device
the app does not connect to the VR device There are several reasons why your devices may not connect to each other. Please check the following points: a.- Make sure that the VR device and the computer are connected to the same Wi-Fi network b.- The ...
How to update Nesplora applications on Mac?
Close all nesplora applications on your computer. Go to https://app.nesplora.com/en/user/library and download the applications you need to update. install the applications and if you see any warning message go to the options and authorize the ...
The evaluation date does not match the real one
The time and date on the Quest 2 is the same as what you have on your smartphone, check that the time on your phone is correct and pair your VR device again so that it updates on the VR device. Check in your device settings that the following options ...
Path log files Nesplora apps on Mac
The Aula, Aqua, etc. log files on mac are in the user folder on mac it is in /Users/user/Aqua/logs (user refers to the name with which you log in to the computer, for example Santiago) And where is this user folder? Easy. To access it, just press ...
How to recover report not transferred to computer
If the report does not transfer to your computer, try the following: 1.- Check the Wi-Fi connection, it must not have intermediate repeaters and must be stable. 2.- Prepare everything as if we were going to do another evaluation, connect the headset, ...
How to factory reset Quest 2
How to factory reset Quest 2: Press and hold the power and volume (-) buttons on the glasses at the same time until the home screen loads. Use the volume buttons on the glasses to highlight Factory reset and press the power button. Your Oculus Quest ...
If your Mac displays an alert when you open an app
https://support.apple.com/en-us/HT202491 If you want to open an app that hasn’t been notarized or is from an unidentified developer Running software that hasn’t been signed and notarized might expose your computer and personal information to malware ...
setup quest-3
https://www.meta.com/en-us/help/quest/articles/getting-started/getting-started-with-quest-3/set-up-quest-3/
I forgot my password
1.- Enter the username and verify that you are writing the nesplora username correctly (you should not put the email here) 2.- Enter the last password you remember, check that the caps lock key is not activated. If after verifying these points you ...
How to find the ip of my VR Quest2 device
1.-Go to the settings in the lower menu of your VR device 2.-In Wifi, click on settings, 3.-scroll down to "network information", here the current ip address of your device appears.
How to customize the report
To customize the report with the clinic data, go to the nespora website, access your personal area and fill in the data in the "Customize report" section.
What do I have to do when formatting the computer or changing computers?
In order not to lose data and to be able to restore it later, you will need to create a backup copy from the control application under Options > Create Backup. This will create a file that you will have to save on an external hard disk to be able to ...
What are the hardware requirements?
The minimum technical requirements for the correct operation of the Nesplora System are the following: Virtual Reality System: Meta Quest 2 (formerly Oculus Quest 2 & 3) (64, 128, 256 GB): We do not provide them. They are available for purchase ...
When requesting the report, the browser shows the message "File not found"
This happens because your browser is not able to preview the pdf file Go to the Nesplora application, in Evaluation Data and double click on the report. To avoid this, you can install a pdf reader such as Acrobat Reader on your computer.
How to Factory Reset Oculus Quest 2 using the headset.
How to Factory Reset Oculus Quest 2 using the headset. Press and hold the power and volume buttons on your Quest 2 until it turns on. Use the volume button to highlight Factory reset, then press the power button to select it. Factory reset ...
When requesting the report the message "no token provided" appears
The message "no token provided" appears when there is no Internet connection or the Nesplora server is not accessible for login. When this happens, please check your Internet connection and that there is no firewall or antivirus blocking the ...
Configuring the application firewall in OS X
Configuring the application firewall in OS X v10.6 and later Use these steps to enable the application firewall: Choose System Preferences from the Apple menu. Click Security or Security & Privacy. Click the Firewall tab. Unlock the pane by clicking ...
The report does not transfer to the computer
If the report does not transfer to the computer try the following: check wifi network, repeaters may affect report transfer verify that the antivirus or firewall is not preventing the transfer, you can try to disable it momentarily or add ...
Setting up your play area and Guardian
https://www.meta.com/en-us/help/quest/articles/in-vr-experiences/oculus-features/boundary/
How to change the language of the AUDIO language and the TEXT of the report
1- AUDIO Can be selected before starting the evaluation 2- Report The report is written in the language of the control application. To change the language of the control application, go to settings and select the preferred language. **GENERATING THE ...
How to get the Aula and Aula School reports?
After the assessment with Aula, you can obtain: * the Aula report; * the Aula School report or * both. From the Aula control software, click on "request report". You will find two buttons to get each report separately. Consult the AULA and AULA ...
How to allow Nesplora apps through the firewall on Windows
Open Windows Defender Security Cente Click on Firewall & network protection. Click the Allow an app through firewall link. Brouse the app, in the Nesplora path C:\Program Files (x86)\Nesplora\AQUARIUM_Control, AULA_Control, IceCream _Control and ...
Configuring the application firewall in OS X
Configuring the application firewall in OS X v10.6 and later Use these steps to enable the application firewall: Choose System Preferences from the Apple menu. Click Security or Security & Privacy. Click the Firewall tab. Unlock the pane by clicking ...
How to install the Nesplora system
How to install the Nesplora system: Follow the instructions of the quick start guide that you will find in the following link: https://repository.nesplora.com/docs/quick_start_guide_metaquest.pdf
Getting started with Meta Quest 2 & 3
Getting started with Meta Quest 2 https://store.facebook.com/en-gb/help/quest/articles/getting-started/getting-started-with-quest-2/